Artificial Intelligence and Employee Feedback

by SHRM on May 15, 2017

Elaine Orler, founder and CEO of Talent Function, a San Diego-based talent acquisition technology consultancy, has seen demos of vendor systems that analyze candidate voices for pitch, tone and other characteristics, as well as some systems that analyze candidate faces for tics or other indicators that might suggest dishonesty. But Orler said the most useful tool she’s seen to date converts audio from candidates’ recorded video interviews into easily searched text.

“Conversion of voice to searchable text can be highly valuable to recruiters,” she said. “It allows you to go back in after video interviews to quickly find, for example, which candidates said they had C++ programming experience, then be taken right to the spot in the interview where that experience was talked about.”

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