Tech and Recruiting, All Rolled Up in One Company
Shaw Industries, the world’s largest carpet manufacturer and leading floor covering provider, takes great pride in attracting and retaining the most qualified professionals in the industry that will help the company continue to prosper. But the organization hasn’t earned its position on Forbes’ list of America’s Best Employers by simply resting on its recruitment laurels. With an employee base of 22,000 individuals worldwide and growing, the full-service flooring company is focused on implementing innovative talent acquisition software solutions that will help support its commitment to recruiting excellence.
In order to accomplish this goal, Shaw relies heavily on the expertise of Deane Osner, Senior Talent Acquisition Operations Manager for Shaw, for process improvements and optimizations within the company’s talent acquisition function. With limited time to devote to exploring new technologies on the horizon as well as discovering proven best practices, however, Osner turned to Talent Function’s consultants to serve as an adjunct to his team. Talent Function supports Osner with additional resources and in-depth technical knowledge.
Osner explained further, “The difference with Talent Function is that their consultants are well-versed not only in multiple technology platforms, but also in recruiting as a whole. With other companies, you may get connected to a competent tech person, but they have no understanding of the recruiting industry.”
Expert Help, Minimal Time
Most recently, Osner called on the experts at Talent Function to assist with the optimization of its Taleo talent acquisition platform, which processes nearly 225,000 applications annually. Putting their deep understanding of the technology to work, Talent Function consultants helped Shaw deploy the first phase of its optimization project, which included creating a mobilized careers site and improving the company’s online application process.
Osner credited Talent Function with minimizing the optimization time required for the Taleo platform by an estimated 35%, judging by his experience with the Taleo system. With Talent Function consultants’ understanding of the product as well as their ability to gather the necessary information to understand Shaw’s specific recruiting processes, the industry-leading flooring company experienced a better candidate experience with their new mobilized application process.
Planning for Future Successes
“Optimization projects are definitely much smoother and require less time when we engage Talent Function because they are experts at the technology. Re-engineering time is cut down dramatically after an implementation because they understand which questions to ask and help ensure that you’re thinking through all of the options and selecting the best practices that will work for your unique situation,” Osner added.
Not a company to be satisfied with the status quo, Shaw plans to follow up with a second phase of the optimization project by transitioning from its legacy onboarding system to Taleo’s Transitions onboarding solution – and will rely on Talent Function’s unmatched experience and expertise to ensure the solution operates at optimum levels from the outset.