Client Results

Client Results

Financial Services Institution Banks on Talent Function’s Experience

Investing in Future Growth

One of the world’s largest financial services institutions came to Talent Function with a particularly challenging business problem – the company needed to establish an infrastructure that would allow it to be more efficient and effective at international recruiting. With more than 265,000 team members located across 36 countries, the financial institution was already a massive organization and it continued to grow, especially internationally. The company had planned to hire an additional 5,100 individuals outside the United States. While the IBM Kenexa BrassRing system had been implemented for the international recruiting population, it was not being effectively used nor adopted by all regions. In order to enable the anticipated growth for the company outside of the U.S., they turned to Talent Function to aide them in further extending and expanding the system functionality to meet the hiring demand.

“We had the BrassRing tool in-house, but we needed more industry expertise to get the maximum benefit from it. We had worked with Elaine Orler and her team before, so we had high confidence in Talent Function’s ability to meet our needs,” said the International Talent Acquisition Leader for the global organization.

Familiarity Breeds Success

With BrassRing’s extensive language support, the well-respected financial services institution recognized that the software had the capabilities to allow the company to enhance its international talent attraction and hiring efforts. Therefore, the company reached out to Talent Function to provide the technical expertise necessary to build out its infrastructure within BrassRing and standardize the company’s international talent acquisition processes. The organization’s primary goal was to move its entire international recruitment team onto one single platform in order to gain greater efficiencies and improve reporting functionality. Specifically, the project team was tasked with enhancing the tools and technology available to support the international institution’s country-specific recruiting.

Since Talent Function’s consultants already had an established relationship with the global financial services institution, the project was able to get up and running in record time, staying within a tight 6-month timeframe for implementation. In addition to Talent Function’s ability to remain on budget for the project, the company also has praised Talent Function’s consultants for exceeding its expectations and delivering more than was originally planned, thanks to the team’s deep industry knowledge and technical know-how.

The Future’s So Bright

The dynamic and growing financial services institution had great expectations. Outside the U.S., the company expected to double its employee population to 28,000 over a four year period. To support its next wave of growth, the financial services provider would rely on the Talent Function team to enhance its use of the BrassRing technology. The goal for the next phase was to explore a variety of workflows that will strengthen volume recruitment efforts in specific locations, including India and the Philippines. The financial services organization intended to fuel its growth largely through the talent acquisition function, so it expected the BrassRing software and the Talent Function team to enable the company to scale and grow its recruiting operations.

The company’s International Talent Acquisition Leader added, “Without Talent Function’s skills and expertise, we would not have been successful in achieving our phase 1 implementation goals and aggressive timeline. Talent Function has become a trusted advisor to me and my organization.”