Dallas-based property management software company teams up with Talent Function to implement a new recruiting system to better serve the real estate industry.
Investing in Change
In the suburbs of Dallas is a corporation that provides property management software to the real estate industry. Clients are using this platform to improve their operating performance as well as increase their capital returns. Founded in 1998, they currently serve more than 12,400 people worldwide. This thriving corporation needed a partner to provide project management and functional consulting as they began the journey of implementing their newly selected recruiting system, iCIMS. In order to successfully integrate this new system with their existing recruiting and human resource systems, they reached out to Talent Function for help.
Focusing on the Details
Talent Function was put to work to help organize and manage both the corporation and the vendor-related resources. To deliver the best outcome, they needed to use a multi-phase approach and methodology. The main focus was to implement iCIMS with a clear transition plan from the company’s legacy system. This consistent and proven approach to organizing and managing complex assignments is flexible enough to accommodate the requirements of this multiple level engagement. In the process, the transition plan brought discipline and focus on deadlines, outcomes, and deliverables. With the short timeline, this was crucial.
Though Talent Function created the testing and learning materials for this project, the program resources included the Global Head of Recruiting and a Coordinator. Throughout the engagement, the resources worked hand-in-hand with Talent Function to create a gradual transfer of knowledge and eventually a conversion of continuing support responsibilities to the corporation’s staff. Talent Function provided system configuration, implementation strategies, communication plans, as well as testing and learning plans to ensure project success. With the plans set and in motion, the system went live as scheduled, fully configured, and on time.
Magnifying the Outcome
The increase in knowledge that both the corporation and Talent Function gained from this iCIMS project was unprecedented. The experience confirmed that clients should not only rely on the dedicated implementation team from the vendor but include a third-party, such as Talent Function, to translate system functionality to practical recruiter processes. The success of this engagement came from the client’s understanding that they required a partner that could help them strategize and outline their needs starting day-one of the project!